V.90 Help: Broadband

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V.90 Help: Broadband

Broadband is becoming a more prevalent ISP service. Some examples of broadband are: ADSL, SDSL, HDSL, Cable, Wireless, and Satellite. It has been our experience that DSL is superior to other services due to its lack of latency (good for online games), consistent speed, dedicated throughput, and security.

Below is a list of common questions asked about broadband (specifically DSL) and some common issues you may run into:

Broadband Issues & Solutions:
Issue:	Resolution:
What modem/hardware do you recommend for the Internet?	It has been our experience that the following hardware works best: Ethernet Cards - (Internal) 3Com HomeConnect Home Network Ethernet 10/100 PCI Adapter, and (External/USB) 3Com HomeConnect Home Network Ethernet USB 10 Mbps Adapter. DSL Routers w/Firewalls & NAT - EtherFast 4-Port Cable/DSL Router. Software Firewalls - Zone Alarm.
How fast is my connection?	Check out a speed test pages: MSN's Computing Central by ZDNet or WOL's Speedtest page.
I've heard rumors that Windows 9x is not configured for a broadband/DSL connection; is this true or just a rumor?	It is true that the original limitations in Windows 9x in some instances of high speed transmission could slow down a broadband/DSL connection rate. However, these settings are in the hidden portion of Windows 9x called the registry that controls the OS. Changing these setting could be detrimental to OS health and therefore we don't support that sort of thing. However, if you wish to proceed at your own risk (and we do mean your own risk since this could totally ruin your system) Cableboost and Winboost can adjust these settings. By the way: The most common reason for a slow DSL connection is an incorrect name server address (DNS) in TCP/IP configuration. Check with your DSL tech support information or call your local help desk to confirm those settings.
What can make my broadband connection go slower than promised?	Make sure that if your server uses assinged DNS addresses that they are correctly entered. Contact your ISP for more info.

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